Security and Privacy

Privacy Notice

This privacy notice discloses the privacy practices for Mistralsoap.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting a Mistral Customer Representative at 1-866-MISTRAL (1-866-647-8725) or by emailing us at Customer Service:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (858) 847-6293 or via email, info@mistralsoap.com.

FORGOT YOUR PASSWORD?

If you forgot your password, simply click on the Sign In button located at the top of any page in the store. Once you have been taken to the login in page, fill in your login and select the button next to the words "Please email me my password". An email containing your password information will be sent to the email address we have on file for you. If you cannot remember your login information please contact a Mistral Customer Representative at 1-866-MISTRAL (1-866-647-8725) or send an email to us at Customer Service.

CHANGE EMAIL ADDRESS

If you wish to update your email address in our Customer Registry, sign in to your account profile. Type in your new address and click on save when the change is complete. If you are having technical difficulties changing your email address, please contact a Mistral Customer Representative at 1-866-MISTRAL (1-866-647-8725) or send an email to us at Customer Service.

UNSUBSCRIBE FROM REGISTRY

If you wish to unsubscribe from our Customer Registry, you may email us at info@mistralsoap.com and requrest to be removed from our email list or contact a Mistral Customer Representative at 1-866-MISTRAL (1-866-647-8725).

CONDITIONS OF USE AND DISCLAIMERS

Copyright
All content included on Mistralsoap.com, such as text, graphics, logos, icons, and images, is the property of Mistral and is protected by United States and International copyright laws. The compilation of all content on this site is exclusive property of Mistral and protected by U.S. and international copyright laws.

License and Site Access
Mistral grants you a limited license to access and make personal use of thise site and not to download, except for page caching, or modification, or any portion of it, except with express written consent of Mistral. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Mistralsoap.com. You may not frame or utilize framing technigues to enclose any trademark, logo, or other proprietary information including images, text, or page layouts of Mistralsoap.com without express written consent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Mistral so long as the link does not portray Mistral or our products in a false, misleading, derogartory, or otherwise offensive matter.

DISCLAIMER

Mistral shall not be liable for any typographical errors which may exist on this site.

Quick Contact Information

Toll Free:
1-866-Mistral (647-8725)
Mon-Fri 9am-5pm PST

International Orders:
1-858-847-6288

Fax Orders:
1-858-755-3683

Email: